Insurance company customers say claims have not been paid

Insurance:   1. Coverage by contract in which one party agrees to indemnify or reimburse another for loss that occurs under the terms of the contract. — For months, expat customers of the Bellgenica Health Insurance Company in Ecuador have complained about poor or non-existent service. Many customers say that, despite promises from the company, they have waited months for claims reimbursements. Some say that the delays have caused financial hardship and exacerbated their health problems. On January 9, Cuenca Dispatch and CuencaHighLife attended a forum hosted by Bellgenica at the Hotel Oro Verde.  The announced purpose of the meeting…

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