Almost everyone who’s seen the movie, Cool Hand Luke, can recall the classic line by Strother Martin, “What we’ve got here is a failure to communicate” This classic phrase illustrates a lack of effective communication because of an unwillingness to listen. Communication breaks down when someone ceases to hear what others are saying. I’ll never forget the first time I tried to teach my daughter how to write code for software. For me, it was as obvious as to how one eats a slice of chocolate cake. But, to a ten-year-old girl, I was failing miserably. To my daughter’s credit,…
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